Methodology

The Best Employers Study methodology has been tested and applied in many countries around the world.

The Best Employer Study encompasses the following components:

1. Employee Engagement Survey;
2. HR-Audit;
3. Leadership Team Survey.

What is the Employee Engagement Survey?

The employee opinion surveys are traditionally thought to measure satisfaction. In consequence, the employee's engagement is very often mistaken with his or her satisfaction. Hewitt's experience proves that there's a very big difference between a satisfied and engaged employee. While the level of satisfaction in case of an engaged employee is always high, the satisfied employee wouldn't be necessarily engaged.

"Engagement" is a measure of the emotional and intellectual commitment that employees have to their organisation.

The Employee Engagement Survey also measures employee satisfaction in each of the drivers of employee engagement that fall under the categories of:

• People
• Work
• Opportunities
• Quality of Life
• Compensation
• Procedures

What does the Employee Engagement Survey involve?

Employees of participating organisations can complete the survey online with an access password distributed internally by the participating organization. As an alternative to the online completion of data, it is possible to fill in the paper version of the questionnaires.

The survey takes each employee approximately 20-30 minutes to complete.

The Employee Engagement Survey has been tested extensively to determine reliability, validity and independence of the factors in analysis.

Employee Engagement Survey

What is the HR-Audit?

The HR-Audit identifies what sets the Best Employers apart from the rest. The HR-Audit was designed by Hewitt Associates to gather information about philosophies, practices and policies influencing the management of people in organisations in key areas such as:

• Recruiting/Orientation/Organisational Change
• Talent Management
• Development/Learning/Leadership/Internal Communication
• Work Environment
• Rewards and Recognition
• Time/Work/Life

HR Audit Sample

What is the Business Leader Questionnaire?

The Business Leader Questionnaire is designed to gather information to indicate the business leader's philosophies and approach to managing people. It takes approximately 20-30 minutes to complete the questionnaire. This questionnaire can be completed online or during the business leaders' meeting with Hewitt's consultant. It is possible to fax or mail in the completed questionnaire.

LTS Sample